It would have been resolved on the first visit, but some additional parts were needed.

Prompt, friendly service.

I like the online ticketing system.

Thank you for making it so easy to fix our high volume machines.

The service technician went beyond just fixing the problem he was requested for. He serviced the printer and fixed potential issues with the feed. He was professional and very knowledgeable.

Great- good feedback for maintaining machine in the future

Tim Gathercoal has consistently fixed our equipment and is always pleasant and prompt.

The issues are always addressed and fixed in a timely manner.

The service tech sent checked in to confirm arrival, was very polite and courteous, kept me up-to-date on how things were going with the machine. He arrived early and finished his work quickly. He was awesome

When I called to require service your representative was very helpful and professional. The service tech was really nice and answered all my questions. He was knowledgeable and also professional.