John is always fast response, very knowledgeable.

My service tech was sent out immediately and showed up prepared. Was knowledgeable and friendly. Didn't do much as it looks like my printer was in better shape than originally thought. Would trust my printer repair,maintenance and cleaning with UBEO in the future. Always appreciate the support and positive energy from Alison, Genevieve and the entire staff. Thanks for doing your part to ensure I continue providing dope prints to my artists and clients.

I requested regular maintenance and cleaning on my printer that was starting to show maintenance was needed. Your team scheduled me within an hour, and the technician was onsite the next morning doing the cleaning. I was back up and running without any delays. This was top-notch service!

The entire staff has always been easy to communicate with. They are friendly, knowledgeable, and efficient.

The customer service, prompt and time management skills with the customers. Any issues the tech will call and discuss right away.

Jerome is the best: He listens to the questions, knows the printer, and tells me what is needed – in this case, printhead. He serviced my Designjet Z3200 on site about a year ago, and it is his kind of service that means I can still productively use it despite it no longer being supported online. That means the world.

Chris has explained everything he did to our printer which helps me understand what is going on with the equipment.

Always have done a great job at helping me with any issue.

UBEO office responded quickly to my request and I had my issue addressed within a few hours.

Your service always exceeds my expectations. The turnaround to get a technician on site for support is very quick and your technicians are always professional and knowledgeable.