We appreciated the quick response time and also that the technician was able to worked with us to accommodate an earlier start time.

The customer service is great, both over the phone and technicians that come in. Everything was handled in a very timely manner.

Knowledgeable, courteous, friendly technicians. They do a fantastic job.

I ordered ink, and it came the next day.

Very quick and responsive! Fixed the problem the same day!

Good customer service, able to remote into laptop set up everything while I had to attend a separate meeting.

Quick response time and always willing to work around our time schedules. Very professional

Whenever I've called with an issue the staff members are always very courteous, knowledgeable, eager to help, friendly, patient, respectful and attentive to our needs. They take the time to explain the issue and what they are doing along the way. They get the job done promptly and efficiently and provide us with helpful tips for maintaining our printers. Thank you so much to everyone involved for a job very well done. It is always a pleasure doing business with you folks. :)

The technician was skilled, made improvements to the operation of the copier, cleaned the machine and was kind and courteous. I couldn't have been more pleases. He solved the problem for the call and made the machine more effective in the process.

Communication, timeliness, professionalism, knowledgeable and resolution of problem first time