Prompt and professional.

James was very helpful.

Very prompt and professional. Always pleasant to deal with.

Derek is very knowledgeable in our copy machine. He always immediately reaches out if we have an issue and explains the problem with our copy machine in ways we can understand. Very, very nice man.

Service man Scott was a big help getting our issues corrected and fixed.

Very responsive and professional

Derek is the best Ricoh repair person I've worked with in the past 30 years of having Ricoh copiers at this location and my past employer.

Prompt courteous services.

Technician was very professional and explained what he was replacing and why. Very pleasant person.

Timely manner of the response time and needs of the printer were assessed and repaired.