Going through ISO certification for three locations this process was very useful following the guidelines for monitoring customer satisfaction.

I've been impressed and pleased with this survey service since day one. You've designed a process that's very simple to learn, implement, and operate; which if it demanded more time and energy I might not still be a subscriber after all these years. I also appreciate how the product is continually being updated and developed with new and better features. Great work!

This is a great way to get feedback and potential new business.

We just started using the referral feature again and got 3 new customers the first month. The most helpful thing is hearing from those dis-satisfied customer that otherwise had not spoke up. We've saved nearly all of them by making things right.

Survey Advantage is an integral part of our overall customer satisfaction process - helps us get better and deal quickly with any issue that comes up.

Survey Advantage has been very helpful and provides some insights we may not be aware of. It helps us know we are on the right page with our customers!

Looks great, we look forward to doing more of these in the future.

Survey Advantage provided a great service and in addition to adapting to our needs, they continue to develop new methods and techniques to help us "Increase our Reach"!

Love the whole process, and it just keeps getting, better, and better, and better . . . .

I presented our Survey Advantage product to a industry group as a case history and won the case history contest. Everyone loved what we were doing.