Your survey program is head and shoulders above your competitors. Focusing on specific industries and comparing results is a much better indicator of how we are doing. Being able to publish customer comments on social media is huge! I like the way you folks are constantly adding features and value to your service. Well done!

Everyone at Survey Advantage is very responsive, willing to work with special requests, and continually looking for ways to enhance services. Thanks!

This is a great way to keep the pulse of our customer service levels. Hearing any negative feedback is equally important as the positive because we have an opportunity to make things right.

Survey Advantage is great! The information we are getting from our customers is invaluable and has really helped us step up our customer service and product quality for customers who are otherwise too shy to give us negative feedback.

I like the reminder message that went out to those who did not respond. I saw about the same number come in after the reminder as I did after the original message.

The system is easy, seamless and very productive.

We just started using it 3 weeks ago and have had excellent results already. The responses to our surveys have resulted in additional opportunities with existing customers, new leads as a result of the referral program, and testimonials to use on our website and other social media platforms.

I have found the interface to be very easy to use. We seem to get a lot of responses. When I need technical support you are always available and helpful.

You are great to work with.

I started new in January this year and called for help understanding how the total survey process was setup. Thanks to the help we made changes to what was out dated or no longer needed. We are now able to move forward with information that helps us right away.