For organizations with the need to have multiple locations on LoyaltyLoop, our team will explore integrating LoyaltyLoop with your internal systems.

If your internal customer systems are "home-grown", this is usually easily facilitated by your in-house IT team working with our LoyaltyLoop developers.

If you use a third-party system like an accounting package, CRM or other database product to track your transactions, our team will review how your data is managed with your IT team, engage your contacts at those third-party software vendors, and develop a plan to integrate. Custom integrations to third-party software requires their cooperation, and may involve additional fees.

The objective, is to automate the flow of contact details for recent transactions to your LoyaltyLoop, thereby allowing LoyaltyLoop to automatically engage your customers for feedback and reviews.

As compared to report generation of contacts manually uploaded to LoyaltyLoop, a custom integration has the following benefits:

• Set it, and forget it!
• Engage customer soon after their transaction
• Send requests as often as daily
• Save time (and money) not running reports

The integration saves you the time, and enables you to send your requests for feedback and reviews closer to when the customer worked with you. Instead of batching and sending all feedback requests once a month, the integration gives you the option to send requests for feedback as frequently as daily or weekly. Moving the feedback request closer to when the customer experienced your business can increase both the quality and quantity of responses.