What Will You Learn at Our Customer Experience Blog?
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How Google Reviews Drive Local Business Success
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SMS Marketing Benefits for Customer Retention and Loyalty Explained
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Unlocking Loyalty: 5 Key Elements That Make a Great Customer Experience
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How to Measure NPS Accurately and Use It to Grow Your Business
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Why Are My Google Reviews Missing? (And How to Get Them Back)
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NPS Survey Best Practices: Strategies for Maximizing Impact and Profit
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7 Strategies to Increase Survey Response Rates and Get Better Feedback
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What is the Difference Between Customer Service and Customer Experience?
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Best Practices for Customer Loyalty and Repeat Purchases in 2026
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Visit us at IFA 2026 - Booth #348
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New Integration for InfoFlo Print
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New Integration for Field Routes
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Did you know...you can edit testimonials? Do you know why you might want to?
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Leveraging Net Promoter Score in Your Business: Part 4 - Measuring NPS. Down to the data.
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Survey Web Customers & Add Testimonials with Marketing Ideas for Printers
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Unveiling the Mystery: Customer Service vs. Customer Experience – Know The Difference Now
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A Home Run for Your Business: Lessons from Major League Baseball
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Did you know...you can opt-out a person or company you've already surveyed?
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Did you know...you can opt-out a person or company even if they haven't been surveyed yet?
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Does your back-office system support automated scheduled reports?
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Did you know...you can change what the widget displays in your published testimonials?
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Did you know...you can add custom CSS to style your testimonial widgets appearance?
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Did you know...there are help videos on each page?
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Did you know...you can submit a ticket from the Help section?
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NEW - Clickable Campaign Statistics
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Bad Temptations with Google Reviews
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The Importance of Ensuring Email Deliverabilty
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Using your Google Review link
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Did you know…you can preview your emails as seen on phones, tablets and computers?
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Did you know...you can set the columns to display in a table and the system remembers this?
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Email Preview by Screen Size
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Did you know…you can set dynamic scales on dashboard charts?
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Did you know…you can set your dashboard widgets to use the same date range as the charts?
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Did you know…your dashboard widgets are clickable?
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Did you know…you can remove elements from your charts?
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Did you know…you can maximize the dashboard charts for easier viewing?
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Loyalty Leader Awards Q2 2022
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Nobody's Perfect: Handling Negative, Fake, and Accidental Google Reviews
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5 Best Practices for Lead Follow-up
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T-Minus One Month and Counting – Start Using Launch Pad
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The Importance of Google Reviews: Part 9 - Managing Your Google Reviews
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The Importance of Google Reviews: Part 10 - Why You Shouldn't Buy Online Reviews
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LoyaltyLoop and ePS Announce Product Integration
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First-Party vs. Third-Party Reviews
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The Importance of Google Reviews: Part 7 - Responding to Google Reviews
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The Importance of Google Reviews: Part 8 - Responding to Google Reviews
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How To Measure Customer Experience - Startup Hustle Podcast
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Loyalty Leader Awards Q1 2022
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Maximizing Customer Reviews: Part 4 - Converting with Reviews
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Maximizing Customer Reviews: Part 5 - Gathering Online Reviews with Review Gathering Software
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The Danger of Purchasing Reviews
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How do I Turn Recommendations On or Off For My Business Page in Facebook?
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Gathering Feedback - Make It a Process, Not an Event
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LoyaltyLoop and iRestore Announce Product Integration
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Maximizing Customer Reviews: Part 2 - Online Customer Reviews - Do people actually read them?
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Maximizing Customer Reviews: Part 3 - Quantifying the Value of Online Reviews
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The Beta UI is Waiting to Meet You!
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Like Having Your Own Personal Concierge on Call
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Managing Your Users in LoyaltyLoop When They Leave
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Loyalty Leader Awards Q2 2021
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How Often, and How Frequently, Does LoyaltyLoop Send Surveys?
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How To Make Changes To LoyaltyLoop Account Settings
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Do You Use QuickBooks Online?
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NEW FEATURE: Updated Feedback by Filter creates Summary Reports
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NEW FEATURE: Updated Print Format for Feedback by Customer
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NEW FEATURE: Additional Charting Options for Feedback by Question
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Loyalty Leader Awards Q2 2019
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Industry NPS Trend Line
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Visit your Support Page for Help
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Reduce False Referrals
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NEW FEATURE: Automate with new LoyaltyLoop integration for Zapier
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Best Practices for Consideration
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HOW TO: Manage Payments and Billing Details in LoyaltyLoop
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Help your customers and create new profit center
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Loyalty Leader Awards Q1 2019
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What is the value of great customer experiences?
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NEW FEATURE: Restrict user access by location
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NEW FEATURE: View Feedback by Filter
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NEW FEATURE: Automate with new LoyaltyLoop integration for Zapier
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NEW FEATURE: Mobile Template for Surveys
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TIP: Managing a dissatisfied customer
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TIP: Consider freshening up your survey materials annually
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TIP: Ensure customers receive only one survey invitation email
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TIP: Remember to delete inactive Users
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Help your customers and create new profit center
January 2019
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NEW FEATURE: Enhanced Poor Survey Alerts
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View Survey Responses Right From Your Opportunities Screen
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Facebook Update: Reviews are now Recommendations
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Referral Question Suggestion
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How To Add/Manage Users
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Variable Data Tag Sensitivity in Follow Up Campaigns
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Are You Still Trying To Use Old CustomerPulse Report Links?
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How To Download Feedback by Question as a CSV file
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LoyaltyLoop How-To Videos
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Loyalty Leader Awards Q3 2018
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What is LoyaltyLoop?
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Will LoyaltyLoop replace CustomerPulse?
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What are some of the new features in LoyaltyLoop?
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How will this affect how my customers view/take my survey?
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When will we be migrated to LoyaltyLoop?
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What will happen to my previously published testimonials?
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Will this cost me anything?
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What do I need to do at this time?
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Why are you changing the name from CustomerPulse to LoyaltyLoop?
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Do you have other enhancements planned for LoyaltyLoop?