Upload recent transactions & customer lists
Do you really know how customers feel about your business? It matters. LoyaltyLoop can help.
Online review management software platform using customer loyalty surveys to gather reviews and testimonials.
LoyaltyLoop regularly gather valuable insight from your active customers, or throughout their entire experience - from prospects, to active customers, to dormant accounts. Discover which customers are loyal and which are not, and take action to convert unhappy customers into loyal customers.
Customer relationship management software that will track your Net Promoter ScoreSM (NPS®) and compare your performance to others. LoyaltyLoop sends immediate alerts if a customer has a bad experience. Be in position to take action to rectify and proactively manage the situation, and avoid negative online reviews that hurt your reputation.
Your best customers can be your best advocates. Online reviews they post on Google, Facebook and other review sites strongly influence others. LoyaltyLoop will automatically encourage your happy and loyal customers to post online reviews, to help promote your business to others.
Your loyal customers want to do more business with you, are typically your most profitable customers, and more inclined to refer friends and colleagues. LoyaltyLoop will help you discover new business with your existing customers and gather referrals from your happy customers.
This short video explains how LoyaltyLoop helps you engage your customers to build loyal relationships and a stronger business.
You're busy running your business. Let our experts manage your feedback process.
We know you're busy running your business, so you can rely on our team to help you every step of the way. We will set up your survey and services to fit your business needs.
Automatically encourage loyal customers to post online reviews on popular sites like Google and Facebook to help promote your business and improve your online presence. Learn more
Results are presented in your dashboard supporting one or multiple locations. Graphs and tables display results, and actions such as publishing testimonials are simple and intuitive.
Track your overall customer satisfaction level, monitor the trends over time, and compare your business to others.
With a click of a button, publish testimonials (customer comments from your survey) to your website, Facebook page, and other social media sites. Learn more
LoyaltyLoop Enterprise aggregates results from many individual LoyaltyLoop accounts, helping corporations and franchisee networks deliver outstanding customer experiences. Learn more
Using variable data your customers receive personalized requests for feedback from you (sent from your email address), branded by your company.
Receive email alerts to keep you up-to-date on your customer feedback process. Quickly respond to dissatisfied customers to proactively manage the situation.
Leverage one of our integrations or standard reports to generate your survey launch data with customer contact details, or leverage our REST API.
Click an item below to learn about it.
These are real customer testimonials being displayed using the LoyaltyLoop Horizontal Testimonial Widget, just like you can put on your website.
Monthly plans auto-bill on the 1st of each month, and have no contract - cancel anytime before your next month billing and owe nothing more. Your first month bill will be pro-rated based on your sign-up date. Pre-pay for 12-months of service and save 10%.
LoyaltyLoop Enterprise helps you deliver outstanding customer experiences across your entire company or franchise network for a stronger business and brand.
Are you part of a franchise network? We may have a special program for you.