“LoyaltyLoop is a great tool to get your clients to give you feedback and reviews. Thank you!”
Striven
Integration Add-On
INTEGRATION
Automate your Customer Experience (CX) Process for Striven!
Striven is the only business management software that connects all of your operations, is easy to use, and (actually) fits your budget.
Striven with LoyaltyLoop creates a powerful customer experience and review platform for sign & graphics companies, printers and just about any other company.
- Solicit feedback and reviews
- Set it, and forget it!
- Engage customer soon after an invoice
- Send requests as often as daily
Want to learn more?
Schedule a DemoFAQs about the Striven integration with LoyaltyLoop
Q: How much does it cost?
A: There is no additional cost.
Q: What does the integration with Striven do?
A: This integration automatically flows the customer contacts for recent Striven invoices into your LoyaltyLoop, allowing you to automate your feedback and review process.
Q: What are the Striven Triggers to send contacts to LoyaltyLoop?
A: In your Striven, when an invoice is created that is the triggering event to send contacts to your LoyaltyLoop account.
Q: How do I enable my Striven Integration?
A: LoyaltyLoop customers should sign in to their account, then search our Knowledge Base for "Striven Integration". You will find the step-by-step instructions. You can always reach out to our Support Team for help at support@loyaltyloop.com (401-560-0311 option 3).
Q: Which fields are included in the integration?
A: On a daily basis, the following invoice details will be sent automatically to LoyaltyLoop:
- First Name
- Last Name
- Phone
- Company
- Street
- City
- State
- Postal Code
- Sales Rep
- Bill-to location
- LocationID
- Invoice Date
- Invoice Items
- Invoice Total
Q: Can I impose a standard delay when sending my survey?
A: Yes. To ensure your customer has had the appropriate amount of time to experience your product or service, you can impose a delay on sending your survey. As stated below, we will set a 3-day delay on the default launch configuration. If you prefer something else, please contact our support team at support@loyaltyloop.com, or 888-552-5667 option 3. Here's a blog post explaining imposed launch delays.
Q: How do I change my survey send (launch) frequency?
A: With the integration enabled, your data flows to LoyaltyLoop as you close transactions. You are now in position to have your surveys sent soon after the customer experiences your business.
By default, and unless you specify otherwise, upon activation of the integration LoyaltyLoop will reconfigure your survey launch configuration as follows:
- Weekly Launch Frequency
- Default Launching Day on Tuesday
- Imposed 3-day delay
If you'd like a different launch configuration, please contact our support team at support@loyaltyloop.com or 888-552-5667 option 3.
Your existing Touch Frequency Filter (TFF) will be maintained. For example, our default TFF is 90-days, meaning customers (based on email address) who have been asked to give you feedback within the prior 90-days (or as per your specific setting), will be removed from your launch. This prevents "over-touching" the same person too often.