Loyal customers want to do more business with you. Use the power of the survey to identify new business opportunities with your happy customers that you might not otherwise know. Use LoyaltyLoop to manage and follow-up on these leads, or export them to your CRM.
LoyaltyLoop Promoter plan helps you cross-sell your other services to your happy customers, reminding them what you offer, and generating interest. Your cross-selling question is tailored to your specific business, and can be either a list, or a list with images or graphics.
Even your best customers may not remember all the things you can do to help them out. Cross-selling through your survey is subtle, yet effective and generating interest that could help you expand your sales.
Adding visuals can be more eye-catching, and may help to remind your customers why they may need that particular item or service.
Run follow-up campaigns to quickly engage interested customers!
Run follow-up campaigns directly in LoyaltyLoop to engage customers who expressed interest in your other services. Or, import the results, or use a Zapier automation to flow your results into your CRM or marketing automation tool, so you can run follow-up campaigns from there.