LoyaltyLoop is designed to help technology equipment suppliers and service companies develop a stronger brand and business by helping you deliver outstanding customer experiences. Whether your business is focused on delivering business automation equipment, information technology solutions, office technology, hardware, software, or cloud services, LoyaltyLoop is the perfect review software for equipment suppliers.
Running a technology business is hard enough. More so than ever, businesses need to be listening to your customers continually in order to keep them coming back for more, ensure they're happy, and encourage the customer to help you market your business to others and online. But how can you do this while also running the business? Plus, let's face it, having a consistent process and confidence to ask customers to review your business online can be a bit uncomfortable at times. But every business owner and manager understands the value of a steady stream of online reviews so prospects can learn why other customers love doing business with your company. But where do you begin? Enter our review software for equipment suppliers!
LoyaltyLoop review software for equipment suppliers makes easy work out of the job of gathering customer feedback and reviews. An equipment suppliers review tool helps you understand what your customers think and how they feel about your company. And our review software for equipment suppliers automates the process of gathering quality feedback, verified customer testimonials, and automatically encourages customers to post online reviews on Google, Facebook and more.
If you're like most equipment suppliers, the sale never ends when you deliver the equipment to the customer. Ongoing service and service contracts are essential to the success of your business and the success of your customer. And just because a customer may have been happy when they originally purchased their equipment from you does not necessarily mean they remain happy during their service contract. As an equipment suppliers review tool, LoyaltyLoop helps you to continually monitor your customer's entire journey with your business.
Ever wonder why one sales or service representative has stronger relationships with customers while other reps don't? Do you worry that some reps might not be delivering the level of care and customer experience you expect of them? When you use our review software for equipment suppliers, not only can you monitor your company's reputation and customer's overall attitudes, but you can monitor your customer's attitudes relative to your staff. Armed with this data you'll be able to learn how top performing staff deliver outstanding customer experiences, and help lower performing staff improve. That's the power of using an equipment suppliers review tool.
If you care about developing and improving your reputation, and care about promoting your business to others, and ultimately care about boosting the strength of your brand and bottom line, take a look at our review software for equipment suppliers. Let LoyaltyLoop do the heavy lifting of engaging customers for feedback and marketing support. LoyaltyLoop is an equipment suppliers review tool designed to make your life just a little be easier and your bottom line bigger.
Feedback: Automatically gather feedback from your customers. Track your Net Promoter Score (NPS) using our equipment suppliers review tool.
Testimonials: Our equipment suppliers review tool automatically generates fresh customer testimonials to share on your website and social networks.
Avoid Negative Escalation: Identify and proactively manage unhappy customer situations.
Equipmment Suppliers Review Tool: Using our review software for equipment suppliers, automatically encourage customers to post online reviews at Google, Facebook and more.
Leads & Referrals: Uncovered new sales opportunities and referrals from existing customers.
Jon Volatile, Owner
SecurityRI, North Providence RI
So how do you engage customers using LoyaltyLoop to begin your feedback process and take advantage of our review software for equipment suppliers? Like most technology businesses, you're probably running your business on ERP, order management, service ticketing, and CRM software. From generating quotations, to invoices, to service tickets, and everything in between, LoyaltyLoop can work with all your systems. Our team can help you generate and automate the needed reports to extract the data needed to drive your customer loyalty loop. Running a cloud-based system? We support integrations with lots of cloud software systems that may contain your customer transaction data. We work with Zapier to integrate LoyaltyLoop with other cloud systems like QuickBooks Online, Salesforce, Microsoft Dynamics, HubSpot, Shopify and more.
Once LoyaltyLoop is connected to your customer transaction systems, or once you're set up to run and send the reports to LoyaltyLoop with recent customer transactions, our review software for equipment suppliers begins to engage customers by asking for feedback following their recent transaction - whether a sale, installation, service call, or support ticket. Running all the time and behind the scenes, LoyaltyLoop gathers feedback, encourages customers to post online reviews, and generates testimonials for your marketing and website. Your business will benefit from learning what improvements you can make to strengthen your business and brand, and will have customers promoting you online to others.
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Net Promoter, Net Promoter System, Net Promoter Score, and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. SurveyAdvantage and LoyaltyLoop are registered trademarks of SurveyAdvantage, LLC. All other marks are the property of their respective owners. All rights reserved.
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