Regardless of the type of law you practice, and regardless of whether you have a small firm or large one, implementing an automated client feedback process with a lawyers review tool should be an integral part of your practice. Your clients rely on you. But just because your they continue to be your client doesn’t mean you fully understand their level of satisfaction.

Every practice strives to uphold high levels of service. But unless you leverage review software for lawyers, you will be missing key details about how your firm and services are viewed by your clients, and missing the opportunity to turn client feedback into data and actions to improve and grow.

LoyaltyLoop’s lawyers review tool allows you to more deeply understand how your clients feel about your representation and their overall satisfaction with your practice. How does it do that? At the conclusion of a key interaction with your client, such as a meeting, billing event, or other milestone appropriate for your practice, our lawyers review tool will send your client a simple, one or two question email asking how was their experience.

If they had a good experience, the review software for lawyers prompts them to write a review for your business. If they had a negative experience for any reason, you are immediately alerted through the lawyers review tool so that you can contact the client to better understand what went wrong, and how you can better service them.

You will receive a daily snapshot in email of how your clients are feeling, and our lawyers review tool will cross-promote other services you provide to help you increase your value-add and billings with your clients.

You prepare deeply and thoroughly to advocate for your clients. Now, by using our lawyers review tool you can get your clients to advocate for you. From general law, divorce law, corporate law and every other type of legal practice, LoyaltyLoop’s review software for lawyers will help optimize and grow your business.