Customers feel their best when leaving your salon - whether you provide hair styling, nail services, massage, waxing, or skin care - your customer pays for that ‘salon-fresh’ feeling they have when they walk out your door. But how do you leverage that feeling? Do you cross your fingers that they will tell their friends about their experience? Or, do you just hope that they walk back in the door the next time they need the same service? With LoyaltyLoop’s review software for salons you have a direct line of communication with your clients to find out exactly how their experience was and to encourage them to promote your business, all through our user-friendly salons review tool.
Google search is the primary way customers find salons, so showing up high in search results is key to gaining new customers. How do you show up higher in search results? By having recent, positive reviews from real customers, made more convenient with an automated salons review tool. Reviews on your website, Google, and Facebook are more important than ever for being ‘found’ online. Of course, it’s nearly impossible to ask every single customer to leave a review after their appointment, so how are you supposed to capture that ‘salon-fresh’ feeling? Enter LoyaltyLoop’s review software for salons!
LoyaltyLoop’s review software for salons makes it easy to capture your customers’ positive experiences, discover negative experiences, and promote your business. How does it work? After each customer’s appointment at your salon, they will receive an email with a brief survey about their experience through our salons review tool. Your happy customers will be given the opportunity to share their feedback with third party reviewers like Google and Facebook, which helps your salon appear higher in searches. You will also uncover negative feedback from customers you never would have heard otherwise, allowing you to improve your services and remedy bad experiences. The best part? With LoyaltyLoop’s review software for salons, you can offer your customers services they didn’t know that you offer, turning current customers into repeat customers, into loyal customers! Now that’s fresh.
If you’re like most salon owners, you are busy. Between scheduling appointments, training and managing stylists, ordering product, and providing each customer a personal, unique experience, you have little time to add more work for yourself gathering customer feedback. Our user-friendly, automated review software for salons does the work for you - gathering and posting reviews and gauging customer sentiment with our salons review tool.
Gone are the days of gimmicky salon loyalty programs (get ten manicures, get one 10% off!). LoyaltyLoop’s review software for salons is the modern solution you need to successfully grow your salon business and create truly loyal customers.
Feedback: Automatically gather feedback from your customers. Track your Net Promoter Score (NPS) using our manufacturers review tool.
Testimonials: Our Salons review tool automatically generates fresh customer testimonials to share on your website and social networks.
Avoid Negative Escalation: Identify and proactively manage unhappy customer situations.
Salons Review Tool: Using our review software for salons, automatically encourage customers to post online reviews at Google, Facebook and more.
Leads & Referrals: Uncovered new sales opportunities and referrals from existing customers.
So how do you engage customers using LoyaltyLoop to begin your feedback process and take advantage of our review software for salons? Like most businesses, you're probably running your salon on software like QuickBooks or other point-of-sale or CRM software. LoyaltyLoop can work with all your systems. Our team can help you generate and automate the needed reports to extract the data required to drive your customer loyalty loop. Running a cloud-based system? We support integrations with lots of cloud software systems too. We work with Zapier to integrate LoyaltyLoop with other cloud systems like QuickBooks Online, Salesforce, Microsoft Dynamics, HubSpot, Shopify and more.
Once LoyaltyLoop is connected to your systems, or once you're set up to run and send the reports to LoyaltyLoop with recent customer transactions, our review software for salons begins to engage customers by asking for feedback following their recent appointment or sale. Running all the time and behind the scenes, LoyaltyLoop gathers feedback, encourages customers to post online reviews, and generates testimonials for your marketing and website. Your business will benefit from learning what improvements you can make to strengthen your business and brand, and will have customers promoting you online to others.
Or follow us on social media
Net Promoter, Net Promoter System, Net Promoter Score, and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. LoyaltyLoop and SurveyAdvantage are registered trademarks of LoyaltyLoop, LLC. All other marks are the property of their respective owners. All rights reserved.
© 2020 LoyaltyLoop, LLC