September 2022

We've released a new enhancement to the Campaign feature in LoyaltyLoop. You can now drill into the details of your LoyaltyLoop Campaigns and see your contacts who had undeliverable email addresses, who was delivered your emails, who opened them, and who opted out from them.

Prospective customers are reading your reviews and so it's natural to want more of them. Learn about Google's policies on fake engagement and prohibited review practices to avoid violations that could work against you. Never incentivize reviews, manipulate ratings, or use employees to post fake reviews.

Learn how to maximize email deliverability with SPF and DKIM authentication. When using a trusted service like LoyaltyLoop that sends emails on your behalf, implementing these techniques ensures your emails get delivered and you're better positioned for the future.

There's been a change to the way Google formats your review URL and where to find it. Learn how to find and use your Google Review link to get more customer reviews. Add it to email signatures, receipts, business cards, and marketing materials.

People use various devices to read email, and we want to ensure that all your LoyaltyLoop emails look great on these different devices. LoyaltyLoop has a feature that allows you to preview how each of your emails will appear when viewed on small screens like phones, medium screens like tablets, and larger screens like computers and laptops.

When viewing tables in LoyaltyLoop, you can decide which columns you see. If, for example, your data doesn't include company name, you can hide this column. Just click the column picker icon, and choose the columns you wish to display. Once you set your columns, LoyaltyLoop will remember this when you access the system again.