July 2026

New Feature

Streamline Your Workflow: Introducing Single Sign-On (SSO) via Microsoft and Google for LoyaltyLoop

Implementing a Single Sign-On (SSO) solution is here! Learn how LoyaltyLoop’s new Microsoft and Google SSO login features streamline access and secure your customer feedback data.

Tip

Feedback Management: Process, Metrics, and Who Runs It

Explore how feedback management works, the metrics to track, and who should run your program.

Learn

CSAT vs. NPS: Benchmarks, Scores, and When to Use Each

Learn when to use CSAT vs. NPS, how each is calculated, and what a good score looks like to keep customers loyal.

Learn

Customer Retention Strategies, Metrics, and Benchmarks

Discover customer retention strategies, metrics, and benchmarks that keep customers coming back.