Mothernode

Native Automation

Automated Feedback and Reviews!

If you run your business on Mothernode, it has never been easier to automate your customer feedback and review process. With the native automated reporting of Mothernode, it takes minutes to set up reports that will drive your feedback and reviews. Recent transactions will flow automatically to your LoyaltyLoop account on a daily or weekly basis, giving you the option to automatically engage customers for feedback and reviews as soon as the next day.

  • Native Mothernode reporting
  • Set it, and forget it!
  • Engage customer via LoyaltyLoop soon after their transaction
  • Send requests as often as daily
  • No manual reports to run to send surveys

The set up is quick and simple, and enables you to send your requests for feedback and reviews closer to when the customer worked with you. There is no easier way to drive your customer feedback and review process when running Mothernode.

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FAQs about the Mothernode automation for LoyaltyLoop

Q: How much does it cost?

A: There is no additional cost to your LoyaltyLoop subscription.

Q: How do I enable my Mothernode automation?

A: LoyaltyLoop customers should sign in to their account, then search our Knowledge Base for "Mothernode automation". You will find the step-by-step instructions. You can always reach out to our Support Team for help at support@loyaltyloop.com (401-560-0311 option 3).

Q: What is the Mothernode trigger we should use to send contacts to LoyaltyLoop?

A: We recommend using the Completed Date in the Orders Module.

Q: What fields should I send from my Mothernode to LoyaltyLoop?

A: There is no limit to the fields you can include in your Mothernode report. If you see a field that you think would be helpful to have associated when you view the customer’s feedback in LoyaltyLoop, add the field to your report. At a minimum, we recommend sending the following:

  1. Shipping Contact
  2. Shipping Name
  1. Shipping Email
  2. Sales Rep
  1. Order Number
  2. Created Date

“Using loyalty loop has been a great asset to us for staying in contact with our clients. We highly recommend them!”

David H.

Tucson AZ