Support for Humans by Humans
Portal, Email & Phone - We are here for you!
Our experts are here when you need us. We know you have a business to run, so our team is here to assist you in every way possible.
From the initial configuration and setup of your survey, to modifications you need made along the way, to personal training on using LoyaltyLoop.
Reach our support team via phone (9am to 5pm US Eastern Time), via email, or from our in-app help portal.
Help Widget & Knowledge Base (Portal)
Find the help and answers when you need them via our help portal by clicking the blue question mark in the bottom right corner of LoyaltyLoop.
Whether on your computer or phone, simply click the Help icon to open the Help Widget, revealing access to all your support tools, including all our contact numbers, searchable Knowledge Base, videos, submit a Ticket, and schedule a support session.
