New Feature

April 2024

New Integration for Field Routes

field routes logo

Software: Field Routes

Automation: API Integration

If you have a pest control, lawn or pool services company running FieldRoutes, it's never been easier to automatically engage customers for feedback and reviews. Our new Integration Add-On for FieldRoutes adds $0 (FREE!) to your LoyaltyLoop subscription yet automates your feedback and review process.

Instead of manually exporting and uploading (or emailing) transaction contacts, or triggering a review request one at a time, this Add-On automatically sends your FieldRoutes contacts to your LoyaltyLoop.

When the services appointment is completed, the contact associated with that transaction gets sent to LoyaltyLoop daily, putting you in position to request feedback and reviews as soon as the next day.

Requesting feedback request closer to when the customer experienced your services can increase both the quality and quantity of responses.

By default, the Add-On will send your surveys on a weekly basis on Tuesdays and impose a 3-day delay to give the customer time to experience your service. You can increase that frequency to daily with no delay, or adjust it otherwise, by contacting our support team.

Key Advantages of the FieldRoutes Integration Add-On include:

  • Set it and forget it!
  • Engage the customer soon after their transaction
  • Send requests as often as daily
  • Save time (and money) not running report queries

It takes seconds to connect FieldRoutes to LoyaltyLoop. Follow the simple steps on our FieldRoutes Integration Add-On page.