New Integration for PressWise

LoyaltyLoop and SmartSoft are proud to release a new integration for PressWise. The new PressWise Integration Add-On is available now, and is 100% free! Using the Add-On provides a new level of simplicity to gather customer feedback following a PressWise transaction.

Instead of manually exporting and uploading (or emailing) transaction contacts to LoyaltyLoop, the Add-On automatically sends PressWise contacts to your LoyaltyLoop.

When the Sales Date is set in PressWise indicating the job is done, the contact associated with that transaction get sent to LoyaltyLoop on a daily basis.

By using this free integration, not only is there no effort to get contacts to-be surveyed into your LoyaltyLoop, but your survey can be sent to customers as soon as the next day. Moving the feedback request closer to when the customer experienced your business can increase both the quality and quantity of responses.

By default, the Add-On will send your surveys on a weekly basis on Tuesdays, and impose a 3-day delay to give the customer time to experience your products and services. You can increase that frequency to daily with no delay, or adjust it otherwise, by contacting our support team.

Key Advantages of this Integration Include:

• Set it, and forget it!
• Engage the customer soon after their transaction
• Send requests as often as daily
• Save time (and money) not running report queries

It takes seconds to connect PressWise to LoyaltyLoop to use this free integration. Find the simple steps on our PressWise Integration Add-On page.