Did you know you can send survey messages via SMS?

When you enable the SMS Add-On, you can now send your survey messages, and run follow-up feedback campaigns, via text message. If your customers prefer to receive text messages instead of emails, this is the option for you.

Sign up to SMS in your Settings. You'll choose your SMS phone number, configure your SMS messages, and then set your customer's communication preference. LoyaltyLoop will then engage your customers per the set preference.