New Feature

May 2022

T-Minus One Month and Counting – Time to Start Using Launch Pad

launch pad

Photo by SpaceX on Unsplash

Four months ago, we announced two new ways to help you get your contact data into LoyaltyLoop, Launch Pad and your unique Launch File Email Address. We are sunsetting our previous email method - sending data to launch@loyaltyloop.com - on June 30, 2022. The replacement methods are detailed below:

1. Launch Pad

Your Launch Pad is where you can stage your to-be-surveyed contacts, and where they'll reside until the survey is actually launched (i.e., sent to your customers). The primary function of the Launch Pad is where you can now easily and securely upload your survey launch data inside LoyaltyLoop. Here's the complete feature release explaining the Launch Pad.

2. Launch File Email Address

Instead of sending your launch files to us via the soon-to-be deprecated launch@loyaltyloop.com email address, you now have your own unique Launch File Email Address. When you send data TO your Launch File Email Address, LoyaltyLoop can automatically associate your launch data with your account. Read the full explanation of your Launch File Email Address.