Upload recent transactions & customer lists
Do you really know how customers feel about your business? It matters. Turn feedback into action!
The all-in-one CX platform to send email and SMS pulse surveys, generate and manage online reviews, and detect sales opportunities.
LoyaltyLoop regularly gathers valuable insight from your customers following a transaction or experience, via email or SMS. Discover which customers are loyal and which are not, and take action to convert unhappy customers into loyal customers.
Customer experience (CX) management that tracks your Net Promoter ScoreSM (NPS®) and benchmarks your performance to others. Quickly identify and proactively manage customers with bad experiences, before it could make it online and hurt your reputation.
Loyal customers can be your best advocates. Online reviews they post on Google, Facebook and other review sites can strongly influence others. Automatically encourage customers to post reviews to promote your business to others.
Loyal customers are more likely to give you more business, refer friends to you, and are typically your most profitable customers. Automatically discover new business with your existing customers, and solicit referrals to new prospects.
This short video explains how LoyaltyLoop helps you engage your customers to build loyal relationships and a stronger business.
You're busy running your business. Let our experts manage your feedback process.
We know you're busy running your business, so you can rely on our team to help you every step of the way. We will set up your survey and services to fit your business needs.
Automatically encourage loyal customers to post online reviews on popular sites like Google and Facebook to help promote your business and improve your online presence. Learn more
Results are presented in your dashboard supporting one or more locations. Graphs and tables display results, and actions such as publishing testimonials, are simple and intuitive.
Track your overall customer satisfaction level, monitor the trends over time, and compare your business to others.
With a click of a button, publish testimonials (customer comments from your survey) to your website, Facebook page, and other social media sites. Learn more
LoyaltyLoop Enterprise aggregates results from many individual LoyaltyLoop accounts, helping corporations and franchisee networks deliver outstanding customer experiences. Learn more
Using variable data, your customers receive personalized requests for feedback from you (sent from your email address), and branded by your company.
Receive email alerts to keep you up-to-date on your customer feedback process. Quickly respond to dissatisfied customers to proactively manage the situation.
Click an item below to learn about it.
These are real customer testimonials being displayed using the LoyaltyLoop Horizontal Testimonial Widget, just like you can put on your website.
Monthly plans auto-bill on the 1st of each month, and have no contract - cancel anytime before your next month billing and owe nothing more. Your first month bill will be pro-rated based on your sign-up date. Pre-pay for 12-months and save 10%. We accept credit card and ACH payments.
Enterprises & Brands
Contact us about our customer experience solution for multi-location enterprises and franchise brands. We make it simple and affordable to deliver outstanding customer experiences across your entire company or network.
Grow and strengthen your business and brand.