January 2026
If you execute NPS surveys, or are interested in them, this month, we discuss NPS survey best practices, to help you understand how to maximize the impact of feedback collected and generate profits. Don't fall into the trap of simply looking at your NPS figure. NPS is not a vanity metric, but an operational tool to help drive more profit.
When executing customer surveys, do you struggle with low engagement? In this blog post, you'll discover 7 actionable strategies to increase survey response rates, optimize your email subject lines, and gather high-quality customer data.
Are you confusing Customer Service with Customer Experience? Learn the key differences between CX and CS, and why mastering both is essential for business growth.
It is 2026. Are you still relying on points to keep customers? Discover the best practices for building emotional loyalty that drives brand awareness and secures repeat purchases.
The 2026 IFA Annual Convention is where franchise leaders develop systems that perform through real-world strategy, smarter technology, and stronger relationships. If you're planning to make your way to Mandalay Bay in Las Vegas next month, swing by LoyaltyLoop at booth #348 from February 23 to 25 to say hi.